Public libraries do a lot more than lend books. I wrote about their expanding portfolio of services and challanges for Humanities magazine’s Fall 2019 issue:
In a country riven by racial, ethnic, political, and socioeconomic divides, libraries still welcome everyone. “We are open spaces,” says Susan Benton, the president and CEO of the Urban Libraries Council, whose members include public-library systems serving cities large and small across the United States. “We certainly are without judgment about anybody’s characteristics.”
That commitment to inclusivity, along with a persistent ability to adapt to changing times, has kept public libraries vital in an era of divisive politics and disruptive technological change. But it has also put pressure on them to be all things to all people, and to meet a vast range of social needs without correspondingly vast budgets. These days, a branch librarian might run story hour in the morning, assist with a research project at lunchtime, and in the afternoon administer life-saving medical aid to a patron who’s overdosed on the premises.
